The challenge
When experts from the world leader in point-of-sale technology left to form a startup, they had lots of big ideas but didn't have a product yet. They brought their vision to my consultancy to prototype a next-generation point-of-sale system for in-store, handheld, kiosk, and drive-thru touchpoints.
The opportunity
By leveraging new gesture libraries from Microsoft, some of which we developed, we went from concept sketches to a working prototype in record time.
The prototype showcased the slick interactions the iPad generation had become accustomed to — swipe, flick-and-catch, pinch, and zoom — yet ran on the inexpensive commodity Windows devices fast-casual restaurants rely on. It was exactly the solution the industry needed.
The result
The client used that prototype to showcase the capabilities of their fledgling company, attract an enthusiastic customer base, and ultimately secure $10 million in funding. Today, the product we designed enables millions of monthly transactions across the US, and the company boasts 100% enterprise client retention.
